Terms of use

SellerHubs is for trade between businesses. Buyers and manufacturers must be registered businesses in India. A manufacturer must hold a valid GSTIN and may list goods only after verification. You must be authorised to act for the business you register.

One account can act for more than one business — a factory that buys cotton and sells garments is one sign-in with two registrations.

SellerHubs publishes listings, carries enquiries and requirements between buyers and manufacturers, records orders, raises GST invoices, and holds payment until the buyer confirms delivery. It is a platform; it does not manufacture, own, inspect or ship the goods listed on it.

Verification confirms that a manufacturer's GSTIN is valid and registered in the state they declared, and that any certificate uploaded matches the details entered. It is a check on the registration, not an inspection of the goods or the factory, and not a guarantee of quality.

A listing's prices, minimum order quantity, lead time and HSN code are published by the manufacturer, who is responsible for their accuracy. Prices are in Indian rupees and exclude GST unless stated. Listings marked as sample listings illustrate how a listing appears and cannot be ordered.

The figures on an invoice are those in force when the order was placed. A later change to a listing does not change an existing order.

An order is a contract between the buyer and the manufacturer. A manufacturer may accept or decline an order; a declined order is refunded in full. Payment is made when the order is placed, held by SellerHubs, and released to the manufacturer after the buyer confirms delivery or, where the buyer does not respond, after the hold period published on the order. Until online payment is enabled, orders are arranged directly between the parties through enquiries, and SellerHubs is not party to that payment.

Delivery terms, freight and the place of supply are those on the listing and the order. GST is charged according to the place of supply: CGST and SGST within a state, IGST between states.

Where goods are not as ordered, the buyer should raise it with the manufacturer through the order's messages before confirming delivery. SellerHubs may withhold release of payment while a dispute raised in good faith is open, and may decide the release on the evidence both parties provide. That decision concerns the held payment only and does not limit either party's rights under Indian law.

Listing is free. SellerHubs retains a commission from each settled order, shown to the manufacturer before the order is accepted and on the payout record. Fees are subject to GST.

You must not list goods you do not make or are not authorised to sell, goods whose sale is restricted or prohibited in India, or counterfeit goods. You must not misrepresent a business, a GSTIN or a document, post reviews for trades that did not happen, or use the marketplace to contact other users for purposes unrelated to a trade. We may suspend an account, remove a listing, or withhold a payout for breach of these terms.

You keep ownership of the listings, photographs, documents and messages you provide. You grant SellerHubs a licence to display and transmit them as needed to run the marketplace, and you confirm you have the right to provide them.

SellerHubs provides the platform with reasonable care but does not guarantee it will be uninterrupted or error-free. To the extent Indian law allows, SellerHubs is not liable for the quality, safety or legality of goods listed, for a manufacturer's or buyer's performance, or for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law.

These terms are governed by the laws of India. Courts in India have jurisdiction over any dispute concerning them, without limiting any right to approach a consumer or regulatory authority.

We may update these terms; the date at the top changes and material changes are announced to signed-in users. Questions and complaints go to the grievance officer named on the contact page, or to [email protected].